Skip to site content

Coronavirus (COVID-19) Updates & Information

Updated May 21, 2021



At Lake Cumberland Regional Hospital, our top priority is safeguarding the health and wellbeing of our patients, providers, employees and community. We continue to closely monitor the prevalence of coronavirus (COVID-19) in our community and follow state and federal guidance as we adapt our operations to safely care for and support our patients. As our community reopens, we want you to know all that Lake Cumberland is doing to prevent the spread of infectious disease.  Lake Cumberland has your safety covered. 

  • We are happy to welcome visitors back to the hospital.  We are currently following pre-pandemic protocols, which include 2 visitors at a time per patient.  No visitors are permitted for COVID-19 positive patients at any time. 

  • As of March 8, 2021, pre-operative and pre-procedure COVID-19 testing will be at the discretion of the ordering physician or surgeon.  If you are undergoing an outpatient procedure, your provider may place the order for the test, and if so, the hospital will reach out with instructions for scheduling. Click here for current testing policies.

  • Lake Cumberland area residents may request COVID-19 vaccine appointments by calling our established vaccine hotline at 1-844-675-3390.  

Use the links below for additional information on COVID-19 restrictions, information, and resources: 

Vaccine Information | Visitor Restrictions & Screening  |  Guidance on Elective Surgeries | Caring for COVID-19 Patients  |  Understanding COVID-19  |  Your Safety & Security


COVID-19 Vaccine Information

Lake Cumberland area residents may request COVID-19 vaccine appointments by calling our established vaccine hotline at 1-844-675-3390.

  • We are closely following vaccination guidelines and phasing outlined by the CDC and the Kentucky Department for Public Health. Our vaccine allotments are determined by the state, and we have established vaccine clinics to immediately distribute these as we receive them.

    Help me determine which phase I am in. 

  • Vaccine appointments will be taken on a first-come, first-served basis following phasing guidance established by the CDC and the Kentucky Department of Health.

  • LCRH is able to administer vaccines to those in the Lake Cumberland District Health Department service area of Adair, Casey, Clinton, Cumberland, Green, McCreary, Pulaski, Russell, Taylor, and Wayne Counties only at this time.

    access a full list of COVID-19 Vaccination Sites for the Lake Cumberland District

  • Those who are able to leave their information with the hotline will get a phone call from Lake Cumberland staff with further instructions including the date, time, and location of their vaccination. Please be patient as it will take some time to return all calls.  



Learn more about the State of Kentucky’s Vaccine Plan >>
Learn more about the CDC's V-Safe After Vaccination Health Tracker >> 


  • Has Lake Cumberland received the vaccine?

    We are administering COVID-19 Vaccines in accordance with the State of Kentucky's vaccine distribution plan.  Lake Cumberland Regional Hospital with help from Lake Cumberland Medical Associates has administered over 13,000 vaccines to date (as of Friday, May 21, 2020). 

  • Who is currently eligible for the COVID-19 vaccine? When will it be available to the general public?

    Lake Cumberland area residents may request COVID-19 vaccine appointments by calling our established vaccine hotline at 1-844-675-3390. 

    • Vaccine appointments will be taken on a first-come, first-served basis following phasing guidance established by the CDC and the Kentucky Department of Health.
    • Those who are able to leave their information with the hotline will get a phone call from Lake Cumberland staff with further instructions including the date, time, and location of their vaccination. Please be patient as it will take some time to return all calls.  
    • Walk-in appointments for COVID-19 vaccines will not be accepted at this time.
  • The vaccine was produced very quickly. How do I know it is safe?

    The U.S. vaccine safety system ensures that all vaccines are as safe as possible. Safety is the top priority while federal partners work to make the COVID-19 vaccines. Despite what the name may suggest, “Operation Warp Speed” does not mean that manufacturers were able to skip steps or cut corners in the vaccine development process. Instead, after development of the vaccine, manufacturers took a secured risk and overlapped the study, manufacturing and distribution phases. The FDA committed to giving these vaccinations priority (not rushed) review at all phases of the studies, which helped speed up the overall process. Ongoing monitoring of vaccine effectiveness and side effect reports will continue to be evaluated by the FDA and the manufacturers. 

  • If I get the COVID-19 vaccine, should I still wear a mask?

    Yes. For several reasons, a mask and other proven methods of preventing COVID-19 (hand hygiene and social distancing) are still important even after receiving the vaccine. It typically takes a few weeks for the body to build immunity after vaccination. That means it is possible that a person could be infected with the virus that causes COVID-19 just before or just after vaccination. This is because the vaccine has not had enough time to provide protection.

    The arrival of the vaccine means that an end to the pandemic and return to normal life may be within reach – but it is going to take all of us doing our part by choosing to get vaccinated.  Be a #VaccineHero!  It is going to take time to get the majority of the population vaccinated, so we must continue to stay vigilant in the weeks and months ahead. 

  • If I have already had COVID-19 and recovered, should I still get the COVID-19 vaccine when it is available?

    Yes. At this time, the vaccine is recommended even if you previously tested positive for COVID-19. There is not enough information currently available to say if or for how long after infection someone is protected from getting COVID-19 again; this is called natural immunity. Early evidence suggests natural immunity from COVID-19 may not last very long, but more studies are needed to better understand this. More information will be shared as it becomes available.

    Due to the severe health risks associated with COVID-19 and the fact that re-infection with COVID-19 is possible, people who have had COVID-19 greater than 90 days ago should proceed with getting the vaccine. Due to limited vaccine supply, if you have had COVID-19 within the last 90 days, your likelihood of reinfection is low enough during this time period that you can wait to get the vaccine until you hit the 90-day mark after being sick.

  • Can you contract COVID-19 by getting the vaccine?

    The COVID-19 vaccine will NOT give you COVID-19.

    The vaccine is NOT a live vaccine, and it is NOT possible to contract COVID-19 from receiving the vaccine. Some people experience side effects from the vaccine, such as headache, muscle pain, or fever – but that does not mean you have COVID-19.  It means your body is working to build the necessary immunity against the virus, which is a good thing.

  • What are the possible side effects/adverse events from the COVID-19 vaccine?

    The most common adverse reactions reported have been fatigue, headache, fever/chills and joint pain. This means your body is working to build the necessary immunity against the virus.

    You can read more in Pfizer’s FDA Briefing Document about the side effects reported among the vaccine study participants. Moderna information will be available soon. 

  • Can the COVID-19 vaccine be administered to children?

    The CDC recommends everyone 12 years and older should get a COVID-19 vaccination to help protect against COVID-19. 

  • Can the COVID-19 vaccine be administered to pregnant women?

    The American College of Obstetricians and Gynecologists (ACOG) recommends that COVID-19 vaccines should not be withheld from pregnant individuals. It is important to note that the COVID-19 vaccines currently available have not been tested in pregnant women, so there is no safety data specific to use in pregnancy. Pregnant women should make an informed decision after discussing with their healthcare provider.

  • How many doses are required? If multiple, when do I get another dose?

    For both the Pfizer and Moderna vaccine, two doses are required. The second dose of the Pfizer vaccine should be administered 21 days after the first dose. The second dose of the Moderna vaccine should be administered 28 days after the first dose. It is very important to note that the second dose must be from the same manufacturer as the first dose. 

  • What should I do if I am unable to get the second dose exactly 21 days (Pfizer) or 28 days (Moderna) after the first dose?

    While it is recommended that you receive the second dose as soon as feasible after day 21 or day 28, we understand that it might not be possible to receive it on the desired date. This could be due to multiple reasons. Please keep the following in mind if you cannot receive the second vaccine dose on the desired date:

    1. You must receive the second dose from the same manufacturer as the first dose.
    2. Get the second dose as soon as possible after the desired date has passed, as it is better to get the second dose late than not at all. You will still experience the same efficacy in the long run, although you may not see the full effect of the immunity until a few weeks after the second dose.
  • How long after receiving both doses of the vaccine until it is considered effective?

    Similar to the flu vaccine, it typically takes a few weeks for the body to build immunity after vaccination. That means it’s possible a person could be infected with the virus that causes COVID-19 just before or just after vaccination and get sick. This is because the vaccine has not had enough time to provide protection. As a general rule, the vaccine is considered effective about two weeks after the second dose, according to the manufacturers. There is evidence that the first dose will begin providing some immunity, but it is still very important to receive the second dose for optimal results.

  • Can I choose which vaccine I get (Pfizer or Moderna)?

    We do not recommend waiting for a specific manufacturer. Both Pfizer and Moderna vaccines have similar efficacy and potential side effects, and have shown decreased disease severity in the small numbers of study participants who contracted COVID-19 after receiving the vaccine. Both manufacturers require two doses. It is important to remember that the second dose you receive must be from the same manufacturer. Early defense is better than no defense against COVID-19.


Our team of infection preventionists, physicians, nurses and staff are using the best practices to keep our hospital and clinics safe for your visit.  We are here and ready to care for you.  It is safe to come to Lake Cumberland for healthcare.  


Frequently Asked Questions


Below is a list of frequently asked questions that may help aid in understanding Lake Cumberland's preparedness during the COVID-19 outbreak. 

Visitor Restrictions and Screening

  • What visitor restrictions are in place at LCRH?

    At Lake Cumberland Regional Hospital, our top priority is safeguarding the health and wellbeing of our patients, providers, employees and community.

    As of May 17, we have returned to pre-pandemic visitor policies, which include: 

    • Patients will be allowed two visitors at a time. 
    • All visitors should be 12 years of age or older.
    • All visitors will be required to wear a mask, at all times, while within the facility.
    • Visitors who have symptoms of COVID-19 including signs of respiratory infection or flu, new loss of taste or smell, or who have had close contact with a person who is positive or presumptive positive for COVID-19 should NOT enter Lake Cumberland facilities.
    • Visitors are NOT allowed for high-risk, isolation, immunocompromised or respiratory patients who are under observation or test positive for COVID-19.
    • Please continue to utilize alternative methods of communication, including technology, with patients as much as possible.
    • Visitors are not allowed for hospitalized patients between 9 PM and 6 AM.
    • LCRH will compassionately evaluate exceptions to this policy on a case-by-case basis such as those needed for end-of-life care and patients with dementia or other forms of altered mental status.

    Signage is posted around the facility notifying visitors and the community of these new restrictions and guidelines.Thank you for your continued understanding and cooperation as we work to maintain a safe environment for our patients and team.

  • What entrances are open at LCRH?

    Patients and visitors should still use the entrances located in the Main Lobby – the circle drive and garage entrance will both now be open - and ER.  The basement level entrance is reserved for staff only at this time. 

  • Will I be screened upon entry?

    Visitors who have symptoms of COVID-19 including signs of respiratory infection or flu, new loss of taste or smell, or who have had close contact with a person who is positive or presumptive positive for COVID-19 should NOT enter Lake Cumberland facilities.

  • Will I be required to wear a mask?

    As of April 1, all visitors, patients, and staff at Lake Cumberland Regional Hospital and its affiliates as well as Lake Cumberland Physician Practices will be required to wear a facemask (also known as a surgical mask) at all times. More information on N95 masks, surgical masks, and wearing a mask in public is below.

  • What restrictions or screenings are in place at other LCRH facilities and Lake Cumberland Physician Practices?

    To help ensure the safety of our patients, providers, employees and community, all of our LCRH facilities and employed practices will be practicing similiar  visitor protocols.  As of May 17, we have returned to pre-pandemic visitor policies, which include: 

    • Patients will be allowed two visitors at a time. 
    • All visitors must be 12 years of age or older.
    • All visitors will be required to wear a mask, at all times, while within the facility.
    • Visitors who have symptoms of COVID-19 including signs of respiratory infection or flu, new loss of taste or smell, or who have had close contact with a person who is positive or presumptive positive for COVID-19 should NOT enter Lake Cumberland facilities.
    • Visitors are NOT allowed for high-risk, isolation, immunocompromised or respiratory patients who are under observation or test positive for COVID-19.
    • Please continue to utilize alternative methods of communication, including technology, with patients as much as possible.

Guidance on Elective Surgeries & Procedures // Connecting with Your Healthcare Provider 

  • Will I be tested for COVID-19?

    As of March 8, 2021, pre-operative and pre-procedure COVID-19 testing will be at the discretion of the ordering physician or surgeon.  If you are undergoing an outpatient procedure, your provider may place the order for the test, and if so, the hospital will reach out with instructions for scheduling. If your test happens to be positive, your procedure will be postponed, and you will be given instructions related to your care.

  • Is the hospital clean and safe?

    Our hospital is clean and safe -- just like it always has been! One of the core elements of properly managing infectious diseases is the cleanliness of our physical facility. We continue to use the most effective cleaning and disinfection protocols available in healthcare today. We are cleaning all high touch surfaces every 30 minutes, have implemented an electrostatic cleaning system to be used before a patient arrives and once a patient leaves a room, and our environmental services team is utilizing the same PPE and safety precautions as the rest of our staff.

  • Do you have the supplies and capacity to accommodate my procedure?

    Our clinical teams will conduct daily "go/no-go" meetings in which they will review crucial supplies such as PPE, medications, blood, space and staffing to ensure that we have enough to comfortably care for those undergoing elective/non-urgent procedures AND accommodate our normal emergency care and potential COVID-19 patients.  We are not booking our schedules to full capacity. Out of an abundance of caution and with the conservation of supplies in mind, we are not starting with a full schedule right away. Should things continue to progress positively, we'll increase our capacity on a week-by-week basis. This is for your safety and ours.

  • Do you have enough staff to resume elective/non-urgent procedures?

    Our team regularly monitors staffing levels to ensure a safe environment for all patients, providers and employees. In addition, we screen all employees daily for COVID-19 symptoms. We are confident that we have the appropriate staff and providers to resume elective and non-urgent procedures while also accommodating our normal emergency care and potential COVID-19 patients.

  • Will my experience be the same as in the past?

    Your experience in our facility may look a little different than in the past, but this is because we have new processes and procedures in place to further protect your health during the COVID-19 pandemic.

  • What should I expect during my procedure?

    Upon arrival at the facility, you will be asked the same standard screening questions and provided with a cloth mask (if you do not already have one). If you have your own mask or bandana to cover your mouth and nose, you can wear that.  You may never see another patient while you are here, and that is intentional for now. We are currently trying to minimize overlap in an effort to promote social distancing, conserve resources, and protect the safety of all of our patients and employees.  You are going to be asked COVID-19 screening questions multiple times by multiple people, up until you are admitted for your procedure. You may get tired of these questions, but we assure you they are for your health and safety, and that of our staff.  You may never see the faces of your care team members under their protective equipment. We do regret this, as the personal connections we have with our patients and community are what keep us going. However, this is an important precaution we are taking to protect you and our clinical staff.

  • How will I prepare for my procedure?

    If you are having a surgical procedure, you will be asked to practice "safer at home" behaviors for seven (7) days to minimize potential exposure prior to your procedure. This means going a step further from social distancing -- trying only to leave your home for critical needs such as groceries or going to the pharmacy. If you need to leave for an essential purpose, you must wear a mask. You also will be asked to check your temperature twice a day during this seven-day period and report any result above 100°F to your provider. Finally, you will be tested for COVID-19 prior to your procedure as an additional precaution.

  • Can I still make an appointment with my doctor? Is telemedicine an available option?

    Yes, many providers within the Lake Cumberland Physician Practices group are still accepting in-office appointments, however visitor restrictions and screening are in place.  Read about those here.   

    Many of these practices are also now offering telemedicine visits.  Patients who are concerned they may be experiencing symptoms of COVID-19 may also use these telemedicine appointments to help further reduce the spread of respiratory illness. Two types of telehealth visits are available: telephonic and televideo. A telephonic visit is simply a phone call with your provider and a televideo visit is a face-to-face visit through video with you provider using a video conferencing tool. 

    • To request this type of appointment, simply call your provider’s office, just as you would for an in-person visit.
    • You will be given an appointment time and instructions for the best way to connect on your computer or phone.
    • At your scheduled time, instead of coming to the office, you will call back or log in and be “checked in” by a nurse or office manager. Then you'll be transferred to your physician for the call or two-way video.

    To learn more about our telemedicine offerings, please visit  lakecumberlandphysicianpractices.com/telemedicine

Caring for COVID-19 Positive Patients

  • Are you currently treating patients who are positive for COVID-19?

    Yes, we are treating patients who are positive for novel coronavirus (COVID-19) at our hospital.

  • Where are these patients located within the hospital?

    Currently, all patients who have tested positive, or those who are presumptive positve, and require hospitalization, are placed in an isolated unit dedicated to COVID-19 cases, within our hospital. Should this unit become full, our emergency plan includes the establishment of other secure and safe COVID-19 patient areas within the hospital, or in some cases, outside of the hospital, and away from patients who may be hospitalized for non-COVID-19 reasons.

  • Who is caring for COVID-19 patients?

    Dedicated teams of nurses and physicians in our COVID-19 unit and ER are caring for positive and presumptive positive COVID-19 patients. Negative-pressure air units are in place to ensure that the airflow from these areas of the hospital remains separate from our other patient, visitor and staff areas.

  • What is an N95 mask and who should wear one?

    An N95 is a type of respirator mask that can remove particles from the air that is breathed through it. N95 are capable of filtering out all types of particles, including bacteria and viruses. An N95 is recommended only for use by healthcare personnel who need protection from both airborne and fluid hazards (e.g., splashes, sprays). These respirators are not used or needed outside of healthcare settings. In times of shortage, only healthcare personnel who are working in a sterile field or who may be exposed to high velocity splashes, sprays, or splatters of blood or body fluids should wear these masks. N95 masks may be reused, unless soiled or wet.*

    *Source: CDC.gov

  • What is a facemask and who should wear one?

    The role of facemasks, or surgical masks, is for patient source control, to prevent contamination of the surrounding area when a person coughs or sneezes.? Patients with confirmed or suspected COVID-19 should wear a facemask until they are isolated in a hospital or at home. As of April 1, all patients, staff, and visitors will be asked to wear a mask at all times.*

    *Source: CDC.gov

  • Should I wear a mask everywhere I go?

    It is critical to emphasize that maintaining 6-feet social distancing remains important to slowing the spread of the virus.  The CDC is additionally advising the use of simple cloth face coverings to slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others.  Cloth face coverings fashioned from household items or made at home from common materials at low cost can be used as an additional, voluntary public health measure.

    The cloth face coverings recommended are not surgical masks or N-95 respirators.  Those are critical supplies that must continue to be reserved for healthcare workers and other medical first responders, as recommended by current CDC guidance.*

    *Source: CDC.gov

  • How are you managing PPE? Do you have enough PPE?

    While we currently have enough PPE available for our staff, we are following CDC guidance for the reuse and conservation of PPE where appropriate. The safety of our team members is always of the utmost importance to us, and we work within strict parameters for the use of medical-grade PPE for the protection of our frontline caregivers. LCRH's materials management team tracks daily usage and identifies areas of higher than expected use. This information is then used to implement additional conservation strategies tailored to specific patient care areas such as hospital units or outpatient facilities. Inventory tracking within our hospital also assists in confirming PPE deliveries and optimizing distribution of PPE supplies across all of our facilities.

 

Understanding the Coronavirus and Testing for COVID-19

  • What are the symptoms of COVID-19?

    Patients with COVID-19 have reportedly had mild to severe:

    • Fever or chills
    • Cough
    • Shortness of breath or difficulty breathing
    • Fatigue
    • Muscle or body aches
    • Headache
    • New loss of taste or smell
    • Sore throat
    • Congestion or runny nose
    • Nausea or vomiting
    • Diarrhea
    Look for emergency warning signs for COVID-19. If someone is showing any of these signs, seek emergency medical care immediately:
    • Trouble breathing
    • Persistent pain or pressure in the chest
    • New confusion
    • Inability to wake or stay awake
    • Bluish lips or face
  • Are there different strains of coronavirus?

    Yes, there are seven different coronaviruses known to infect humans.

    • Four of the seven coronaviruses are very common, more mild (similar to the common cold), and most people will be infected with at least one of them in their lifetime. Healthcare providers test for these common coronaviruses routinely, and no public health measures are needed to address these common coronaviruses. People infected with the common coronaviruses can avoid passing them to others by covering their coughs and sneezes, cleaning their hands frequently and containing germs by staying home when ill.

    • Three of the seven coronaviruses are rare and can cause more severe illness; this includes COVID-19. Testing for this virus can only be done at CDC; healthcare providers are not able to test for this virus independent of the public health department.

  • What should I do if I have traveled to an area with the infection and feel sick?

    If you have developed a fever or respiratory symptoms and believe you have had exposure to a known case or traveled to an area with community spread, isolate yourself from others in your home right away and contact your healthcare provider BY PHONE to describe your symptoms and any recent travels BEFORE going to a local healthcare facility.

  • How do I get tested for COVID-19?

    At this time, tests for COVID-19 require a provider order. Visiting a provider does not necessarily mean you need testing or that you will receive testing. Your provider will follow all appropriate guidelines from the Centers for Disease Control and Prevention (CDC) and the Kentucky Department of Health to determine if testing is recommended based on your symptoms and recent travel history.

  • What are the qualifications for being tested for COVID-19?

    Someone may be a candidate for testing if he or she has:

    1. A fever and cough or shortness of breath AND has been in close contact with a laboratory-confirmed COVID-19 case; or
    2. A fever and cough or shortness of breath and a history of travel from affected geographic areas; or
    3. A fever and cough or shortness of breath requiring hospitalization with no other source of infection.
  • Can I pick up or buy a test kit for COVID-19?

    No. At this time, tests for COVID-19 require a provider order and are not commercially available to the public.

  • What do I do if I’ve been exposed to someone with a confirmed case of COVID-19?

    If you have been exposed to someone with a confirmed case of COVID-19, you should self-monitor for fever or symptoms of respiratory illness for 14 days. If you begin to experience fever or symptoms of respiratory illness, and they are mild enough that you can manage them at home, you should remain at home in isolation. For details about how to correctly perform home isolation, tips for managing your illness at home with family members, and guidance on when you can discontinue home isolation, please visit the CDC’s website

    If you are not experiencing symptoms, or you are experiencing mild symptoms you can manage at home in isolation, you do not need to seek medical care or testing.

  • I believe I have symptoms of COVID-19. What do I do next?

    I’m experiencing mild symptoms right now, but I’m worried.
    If you are experiencing fever and/or mild symptoms of respiratory illness, you can and should isolate at home during illness. For details about how to correctly perform home isolation, tips for managing your illness at home with family members, and guidance on when you can discontinue home isolation, please visit the CDC’s website.

    Worsening symptoms – I need to see my provider.
    Be alert to any changing symptoms and seek prompt medical attention if your symptoms are getting worse. If you feel you need to visit your healthcare provider, call ahead before you arrive to tell them you’re experiencing symptoms that may be related to COVID-19. This will allow your provider’s office staff to properly prepare for your visit and take the necessary precautions to keep others from being infected or exposed.

    Emergent symptoms – I am having difficulty breathing.
    If you are experiencing a medical emergency, please call 9-1-1 and notify the dispatch agent that your emergency is related to possible COVID-19 symptoms.

    Will I be tested?
    Your emergency medicine provider or primary physician will make this determination based on your symptoms and recent travel history. You may or may not be tested, but your provider will follow all appropriate CDC and Kentucky Department of Health guidelines.

  • How can I protect myself?

    While there is currently no vaccine and no specific antiviral treatment for COVID-19, the best way to prevent infection is to avoid being exposed to this virus and those with the virus can seek medical care to relieve symptoms. There are simple, everyday actions you can take to help prevent spreading germs that cause respiratory viruses. These include:

    • Practice social distancing. Avoid close contact with people who are sick. Close contact is defined as being within approximately 6 feet, or within the room or care area, of a COVID-19 case for a prolonged period of time while not wearing recommended personal protective equipment (PPE). Close contact can also include caring for, living with, visiting or sharing a healthcare waiting area or room with a COVID-19 case. Having direct contact with infectious secretions of a COVID-19 case (such as being coughed on) while not wearing recommended PPE.
    • Avoid touching your eyes, nose and mouth with unwashed hands.
    • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.

    If you are sick, to keep from spreading respiratory illness to others, you should:

    • Stay home.
    • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
    • Clean and disinfect frequently touched objects and surfaces.